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Returns & Exchanges
We want you to love your purchase. If you are not completely satisfied, we offer a 30-day return policy for most items in their original, unworn condition.
1
Initiate Request
Visit our Returns Portal and enter your order number and email address to start the process.
2
Package Your Item
Securely place the jewelry in its original packaging, including all certificates and promotional inserts.
3
Affix Shipping Label
Print the prepaid shipping label provided via email and attach it to the outside of your package.
4
Receive Refund
Once our quality control team inspects the item, your refund will be processed to the original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing